Privacy policy


Through this Privacy Policy, we inform you about the collection, processing and use of your personal data collected by Claudia&Julia through the use of this website.

Responsible for the treatment of your data:

Claudia&Julia (We Love Cooking SL)
08242 Manresa, Spain
Telephone: +34 935484798

1. What information do we collect?

When you visit our page we collect information about the pages you visit, information from your browser or the links that have taken you to our website. This information is anonymous and it is used statistically to improve the operation of our store and analyze the results of the marketing actions we carry out.

In addition, our page uses cookies to ensure the proper functioning of the store (for example, keeping your products in the basket) and also to show you content and advertisements related to your activity in our store. You can find more details about cookies in point 5 of our privacy policy.

If you decide to sign up for our newsletter, we will save your email to send you promotions and news about the store and our blog.

When you make a purchase or attempt to make a purchase, we collect your name, telephone number, address and the payment information you provide us in order to process your order (process the payment, send the order and make the invoice).

Finally, your contact information (email or telephone) allows us to communicate with you to inform you about the status of your order, any incident (if occurs) or to know your opinion about the products purchased.

2. Do we share your personal data with other companies?

We know that your personal data is yours, so we will never sell or share it with any company, for any reason other than the express purpose of offering you our services or managing your order.

We also use third-party services to analyze how our website performs or analyze the results of our advertising campaigns. These data are anonymous and they are used statistically. You can find more details in points 3 and 4 of our privacy policy.

2.1. Financed operations

If you decide to finance your purchase, you accept that all your data will be fully transferred to the financial institution from the moment you start contracting the deferred payment service at the moment you choose the payment method. This acceptance extends to third parties that have to access the files for the successful completion of the contract.

3. Cookies

3.1. What are cookies?

"Cookies" are small text files that are stored on your device when you browse the Internet. Cookies are present on almost all web pages and allow information to be stored about the products you have visited, usage statistics, links to social networks, access to user accounts, etc. They are also used to recognize customers when they return to the store (so we can keep products in your basket, for example).

3.2. What cookies does Claudia&Julia use?

Claudia&Julia uses technical, security and preference cookies from our e-commerce platform, Shopify, to adjust to your browsing preferences and offer you a more comfortable and secure operation of our website (we remember your data in the basket, we store your products in the basket, etc.)

We also use advertising and analysis cookies offered by third parties for web analysis and to personalize advertising according to your interests. We share information about your use of the store with our social media advertising, personalization and web analytics partners:

  • Cookies from Google Adwords and Google Analytics as provided in the terms of its cookie policy.
  • Facebook cookies, as provided in its cookie policy.

3.3. Disable all cookies

If you prefer to disable cookies on your device, you can do so in your Internet browser settings. In some browsers, you can set rules to manage cookies on a per-webpage basis, giving you finer control over your privacy. This means that you can disable cookies from all sites except those you trust.

You can find a quick guide to manage cookies, the most popular browsers in the following links:

4. How we protect your data

The personal data that you provide us when you place an order is stored in the database of our electronic commerce platform. The platform we use, Shopify, is totally secure and complies with the regulations of the General Data Protection Regulation of April 2016.

On the other hand, the employees of Claudia&Julia and the people involved in the preparation of the orders are aware of their obligations in relation to how we treat the personal data of our clients and their duty of confidentiality in relation to stated data.

5. Change of Ownership

In case of acquisition, merger or any other causes that cause the change of ownership of the website and the database, you expressly consent that your registration data and your information will be transferred to the new national or foreign owner. When this occurs, Claudia&Julia will comply, in any case, with the duty of information in this regard to the user.

6. Your rights in relation to the information we send you or the data we store

If you are subscribed to our newsletter, you can deactivate your subscription at any time through the link that we always add to the newsletters, by calling us, writing us to or using the chat on our website.

You can also contact us to access, change or delete your personal data at any time.