Privacy Policy
At Claudia&Julia we value your trust and know how important your personal data is. For this reason we commit to:
- Not sharing your data with third-party companies for any reason other than the express purpose of offering you our services or handling your order.
- Not sending you our newsletter if we do not have your authorization. You can also unsubscribe at any time using the link we always add to newsletters, by calling us or by writing to tienda@claudiaandjulia.com.
- Responding as quickly as possible to any questions, newsletter unsubscribe requests or changes to your personal data.
Contact details:
Claudia&Julia (We Love Cooking SL)
08242 Manresa, Spain
Phone: 935484798
Contact email:
privacidad@claudiaandjulia.com
1. What information do we collect?
When you visit our site we collect information about the pages you visit, information about your browser or the links that referred you to our website. This information is anonymous and is used statistically to improve the operation of our store and to analyze the results of the marketing actions we carry out.
In addition, our site uses cookies to ensure the proper functioning of the store (for example, to keep your products in the cart) and also to show you content and ads related to your activity in our store.
If you decide to subscribe to our newsletter, we will store your email address to send you promotions and updates from the store and our blog.
When you make a purchase or attempt to make a purchase, we collect your name, phone number, address and the payment information you provide so we can process your order (process the payment, send the material and issue the invoice).
Finally, your contact details (email or phone) allow us to communicate with you to inform you about the status of the order, any issues or to get your feedback on the purchased products.
2. Do we share your data with other companies?
We know your personal data belongs to you, so we will never sell or share it with any company for any reason other than the express purpose of offering you our services or handling your order.
We also use third-party services to analyze how our website works or to analyze the results of our advertising campaigns. This data is anonymous and used statistically.
3. How we protect your data
The personal data you provide when you place an order is stored in the database of our e-commerce platform. The platform we use, Shopify, is completely secure and complies with the General Data Protection Regulation of April 2016.
When you register as a customer or sign up for our loyalty program, the Club Cocotte, your data is processed by the platform LoyaltyLion. LoyaltyLion Ltd. maintains the highest standards in data security and protection to comply with all data protection regulations in the EU.
Additionally, the employees of Claudia&Julia and the people involved in preparing orders are aware of their obligations regarding how we handle our customers' personal data and their duty of confidentiality regarding that data.
4. Your rights regarding the information we send you or the data we hold
If you are subscribed to our newsletter or registered with the Club Cocotte, you can deactivate your subscription at any time using the link we always add to newsletters, by calling us, writing to tienda@claudiaandjulia.com or using the chat on our website.
You can also contact us to access, correct or delete your personal data at any time.
5. Cookies at Claudia&Julia
Claudia&Julia uses first- and third-party cookies to ensure the proper functioning of the store (for example, to keep your products in the cart) and also to show you content and ads related to your activity in our store. You can learn more about Cookies at Claudia&Julia and how to disable them on the Claudia&Julia cookies page.
