Privacy Policy

At Claudia&Julia we value your trust and we know how important your personal data is. For this reason we commit to:

  • Do not share your data with third-party companies for any reason other than the express purpose of offering you our services or managing your order.
  • Do not send you our newsletter if we do not have your authorization . You can also unsubscribe at any time through the link that we always add to the newsletters, by calling or writing to tienda@claudiaandjulia.com.
  • Respond as quickly as possible to any questions , requests to unsubscribe from our newsletter or changes to your personal data .

Contact information:

Claudia&Julia (We Love Cooking SL)
08242 Manresa, Spain
Telephone: 935484798
Contact E-Mail:
privacy@claudiaandjulia.com

1. What information do we collect?

When you visit our page we collect information about the pages you visit, information from your browser or the links that have sent you to our website. This information is anonymous and is used statistically to improve the operation of our store and analyze the results of the marketing actions we carry out.

In addition, our page uses cookies to ensure the proper functioning of the store (for example, keeping your products in the basket) and also to show you content and advertisements related to your activity in our store.

If you decide to sign up for our newsletter, we will save your email to send you promotions and news about the store and our blog.

When you make a purchase or attempt to make a purchase, we collect your name, telephone number, address and the payment information you provide us in order to process your order (process the payment, send the material and make the invoice).

Finally, your contact information (email or telephone) allows us to communicate with you to inform you of the status of the order, of any incident or to know your opinion about the products purchased.

2. Do we share your data with other companies?

We know that your personal data is yours so we will never sell or share it with any company for any reason other than the express purpose of offering you our services or managing your order.

We also use third-party services to analyze how our website performs or analyze the results of our advertising campaigns. These data are anonymous and are used statistically.

3. How we protect your data

The personal data that you provide us when you place an order is stored in the database of our electronic commerce platform. The platform we use, Shopify , is totally secure and complies with the regulations of the General Data Protection Regulation of April 2016.

When you register as a customer or join our loyalty program, Club Cocotte, your data is processed by the LoyaltyLion platform. LoyaltyLion Ltd. maintains the highest standards in security and data protection to comply with all regulations regarding data protection in the EU.

On the other hand, the employees of Claudia&Julia and the people involved in the preparation of the orders are aware of their obligations in relation to how we treat the personal data of our clients and their duty of confidentiality in relation to said data.

4. Your rights in relation to the information we send you or the data we store

If you are subscribed to our newsletter or registered to Club Cocotte, you can deactivate your subscription at any time through the link that we always add to the newsletters, calling us, writing to tienda@claudiaandjulia.com or using the chat on our website.

You can also contact us to access, change or delete your personal data at any time.

5. Cookies at Claudia&Julia

Claudia&Julia uses its own and third-party cookies to ensure the proper functioning of the store (for example, keeping your products in the basket) and also to show you content and advertisements related to your activity in our store. You can learn more about Cookies in Claudia&Julia and how to deactivate them on the Claudia&Julia cookies page.