Club Cocotte

To join the Claudia&Julia Points program you only need to register as a customer here. If you already have a Claudia&Julia account, you will automatically become part of the Points program.

It's very easy! To get started, by creating an account, following us on Instagam and Facebook, subscribing to our Newsletter… Recommending friends and making purchases. These points will be reflected in your account, and you'll be able to move up levels.

You can check your points balance in your online store profile.

You can spend your points on discounts to shop at Claudia&Julia. Remember that the points you earn on the same purchase will be valid for your next purchase.

Yes, from the moment you earn the points you have up to 6 months to spend them.

To advance to the next level you can do so based on the purchases you’ve made on claudiaandjulia.com in the last 12 months. As you progress through levels, your benefits and rewards increase.

No, there is no limit to points. The more purchases and actions you make, the more points you will earn. But remember, to be able to redeem the points there is a minimum purchase, and the points expire 6 months after they are earned.

To spend 500 points, a minimum purchase of 50€ is required; to spend 1000 points, a minimum purchase of 100€; to spend 1500 points, a minimum purchase of 150€; and to spend 2000 points, a minimum purchase of 200€.

You will have the benefits of your level for 12 months. Levels are measured based on the number of euros spent on the website in the last 12 months.

You can recommend Claudia&Julia's store to a friend, family member, or acquaintance. It's very simple! Just copy the referral link in your profile, and the person you recommend will use that same link to make the purchase. If they end up buying a product, you both earn 500 points.

If you no longer want to be part of the Claudi&Julia points program and earn points on each of your purchases, you can contact our customer service by sending an email to tienda@claudiaandjulia.com and we will unsubscribe you.

Once you have made a purchase, the points you earn from that purchase will remain pending for 15 days. If you return the purchase, you will get back the points you spent on that purchase, and the points that were generated for you will disappear. Your points will return to the same balance you had before starting that purchase.

If you make a return after those 15 days, your points will also revert to their previous state: the spent points will be returned to you, and the generated points will be removed.